Job Description

Title:  Spring 2026: Network Technologies Analyst Co-Op  
Company: Tampa Electric Company  
State and City: Florida - LUTZ
Shift: Unknown

The TECO Energy Internship & Cooperative Education Program offers college degree-seeking students the opportunity for professional growth while meeting the business needs of the company. The program is an extension of the educational process, providing practical experience to complement formal classroom work. The co-op program recruits students from colleges to give them an opportunity to work in a professional environment related to their field of study.

POSITION CONCEPT:
Co-Op opportunity in the Technology Operation Center (TOC), will start off learning and performing Level 1 tasks and support of the multiple 24X7 Operational roles related to Network Technologies (NetTech), After Hours Service Desk, Security, Major Incidents, IT Infrastructure Proactive Monitoring and response, Vendor interaction, Disaster Recovery, Infrastructure project support, and various other IT infrastructure and Customer Experience (CE) aspects. Working towards proficiency in proactive monitoring, implementing, maintaining/upgrading, and supporting of new and existing network, server, storage infrastructure, and IT applications.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Proactive monitoring of the IT Infrastructure and Business applications to detect and respond to work stoppages and/or errors through various monitoring postures and systems.
• Problem solving involving basic troubleshooting, following the OSI (Open Systems Interconnection) model, making or calling for equipment repairs, and problem escalation.
• Perform Level 1 tasks centered around Checklists, Monitoring platforms, and Emails.
• Login to consoles, interfaces, iLo’s, and various software tools to install, patch, and support the virtual aspects of the network infrastructure, servers, storage, operating systems, and software.
• Monitor, troubleshoot, and engage vendors for various LAN/WAN and internet technologies to include MPLS, SD-WAN, and routing protocols.
• Work with security SME(s) to support the security posture of the IT infrastructure across multiple platforms (Firewalls, Operating Systems, and other network devices).
• Staffs and supports the afterhours IT functions to include the 24X7 Operations hotline, after hours Service Desk, Security administration, Windows system administration, OAM projects/tasks, Patching, Upgrades, Troubleshooting, Metrics, Billing, Major Incident, and Disaster Recovery (DR) functions of the TOC.

Co-Op Network Technologies Analyst

This role will primarily focus on the level 1 task of maintaining 24X7 coverage in the Technology Operation Center (TOC), performing the functions that support, monitor, troubleshoot, diagnose, and remedies the Operational functional aspects of server and network problems and failures. Encompasses the Operational roles of Network Technologies (NetTech), After Hours Service Desk, Security to includes some Check Point Firewall functions, Major Incidents, IT Infrastructure, Proactive Monitoring and response, Vendor interaction, Disaster Recovery, Infrastructure project support, and various other IT infrastructure and Customer Experience (CE) systems/roles.

This role is critical to maintaining the companies’ IT Network infrastructure and security postures and support the business partners need.

Level of Responsibility:

Support: Monitors, troubleshoots, diagnoses, and remedies server and network problems and failures

Implement: Installs and configures server and network hardware and software

Maintain/upgrade: Upgrades and patches network hardware and software

Lead/Consult : Project leadership, consulting, or cross-train peers

EDUCATION:

Required: Valid High School Diploma or Equivalent.

Preferred : Associates or Bachelor’s degree issued by a regionally accredited Institution (SACs, etc.) in Computer Science, Engineering, Math, or equivalent IT discipline (MIS).

LICENSES/CERTIFICATIONS :

Required : Entry level, so no specific completed certification. Desire to work towards at least one associate level certification (i.e. Microsoft Certified Solutions Associate (MCSA), VMware Certified Associate (VCA), HP Accredited Technical Associate (ATA) – Servers & Storage, or Cisco Certified Network Associate).

Preferred: CCNA, VCA, HP ATA S&S or MCSA

Knowledge/Skills/Abilities (KSA):
Preferred:

• Switching, routing, DNS/DHCP, Windows Active Directory, Storage Area Networks, Server virtualization, networking/server hardware installation and maintenance, Security appliances.
• Employees at this level work under direct supervision and gain experience as a Network and Systems Analysts with the ability to support existing server and network infrastructure. 
• Entry level knowledge of most types of network or server infrastructure regardless of the complexity. Supports the following technologies: switching, routing, DNS/DHCP, Windows Active Directory, VMware, and hardware installation and maintenance.

WORKING CONDITIONS:

• Flex’s with student school schedule with shifts available 24X7 to include nights and weekends.
• Office environment is the normal working environment with field work required during upgrades and break/fix activities. 
• Occasional travel needed for supporting remote facilities.

PHYSICAL DEMANDS/ REQUIREMENTS:

• Tasks require handling objects up to 50 pounds on a routine basis. Involves standing and/or walking for extended periods of time and lifting networking, smaller UPS’s, and server equipment. 
• Minimal exposure to physical risks such as operating dangerous equipment.

TECO offers a competitive Benefits package!!

Competitive Salary *401k Savings plan w/ company matching * Pension plan * Paid time off* Paid Holiday time * Medical, Prescription Drug, & Dental Coverage *Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more!

STORM DUTY REQUIREMENTS ....Please make sure to read below!!! Responding to storms will be considered a condition of employment.

TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.

TECO Energy is proud to be an Equal Opportunity Employer.

TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.

In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities.

Pay Transparency Non-Discrimination Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

ADA policy
It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.

Application accommodations
Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.

Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability. 

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