SERVICE BDC Job at Nielsen Chevrolet, Dover, Morris County, NJ

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  • Nielsen Chevrolet
  • Dover, Morris County, NJ

Job Description

Description of the role: The SERVICE BDC at Nielsen Chevrolet is a crucial part of our team, responsible for coordinating communication between service customers and the service department. This role ensures customer satisfaction by providing exceptional service and maintaining accurate records. Responsibilities:

  • Answering customer inquiries related to service appointments, pricing, and services offered.
  • Scheduling service appointments and confirming customer details.
  • Following up with customers to ensure satisfaction after service is completed.
  • Maintaining accurate records of all service communications and transactions.
Requirements:
  • Excellent customer service skills.
  • Strong communication and organization skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Previous experience in a customer service role is preferred.
Benefits:
  • Competitive compensation.
  • Opportunity for growth and advancement within the company.
  • Healthcare benefits and retirement plans.
  • A supportive team environment.
About the Company: Nielsen Chevrolet is a reputable car dealership located in Dover, NJ. We prioritize customer satisfaction and are committed to providing top-quality service to all our customers. Join our team and be a part of a company that values its employees and customers alike.

Job Tags

Full time,

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