Job Description

Job Description

Job Summary:

Security Officers - K9 primary responsibility is to maintain the safety and security of patrons, employees, and the Wynn and Encore property. Security Officers - K9 will utilize a specially trained and certified detection canine to perform job specific tasks. Security Officers - K9 will be required to effectively enforce company and departmental policies to ensure a secure environment. Security Officers - K9 are expected to provide exceptional customer service and uphold the Forbes Five-Star standards and the Wynn Resorts Core Values and Behaviors.

Job Responsibilities:

• Maintain the Wynn and Encore standards of exceptional service to patrons and employees.
• Will adhere to all Forbes-Five Star standards in order to maintain the integrity of the Wynn and Encore Las Vegas ambiance while promoting hotel facilities and services.
• Enforce safety policies and procedures to create a safe environment for all.
• Patrol the property, respond to calls for service, and gather guest information related to security and safety incidents.
• Perform crowd management control and scene management.
• Provide basic medical assistance in accordance with department training.
• Perform ID checks to ensure compliance with state laws and company policies.
• Monitor and restrict access to designated areas.
• Communicate clearly and concisely via radio and telephones.
• Maintain knowledge of gaming, state, and city laws.
• Collaborate with the Security Manager, security personnel, and departmental representatives to effectively execute security protocols and policies.
•  Train and care for the canine according to company policy, ensuring daily safety, well-being, feeding, watering, and medication as needed.
• Maintain cleanliness and hygiene of the kennel, including waste management, while monitoring and reporting any health or behavioral concerns regarding the animals.
• Perform other job related duties as assigned by management.

Qualifications

Job Requirements:

• Excellent communication skills, both verbal and written, in English.
• Demonstrates a basic understanding of Microsoft Office applications, including Outlook, to facilitate effective communication and scheduling.
• Responsible for accurate record keeping and performing various office duties, including clocking in and out, to ensure operational efficiency.
• Ability to handle problems involving patrons and operation issues while maintaining a positive attitude.
• Exceptional customer service skills.
• Ability to work effectively in stressful, high pressure situations.
• Ability to work alone or in a team environment.
• Maintain confidentiality of patron information and hotel data.
• Attention to detail in performing essential job functions.
• Physical ability to stand, sit, kneel lift indoors for extended periods of time.
• Possession of a valid Nevada Gaming License, CPR certification, and Alcohol Awareness certification. CPR certification completed after hiring.
• Attend and successfully complete annual training sessions and certifications relevant to essential duties
• Must be 21 years of age or older.

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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