Front Desk Receptionist Job at Stratton Amenities, Dallas, TX

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  • Stratton Amenities
  • Dallas, TX

Job Description

Stratton Amenities provides luxury, hotel-style front desk and concierge services to upscale apartment and condominium communities. Our focus is simple: delivering a professional, welcoming, and service-driven experience for residents, guests, and clients.

We are seeking personable, polished, and reliable Front Desk Receptionists / Concierges to represent our brand at a luxury residential high-rise. This role is ideal for individuals who enjoy engaging with people, take pride in their work environment, and consistently deliver thoughtful, high-quality service.

We offer a supportive team culture, competitive pay, and performance-based incentives.

Schedule Availability

  • Full-time and part-time opportunities

  • Must be available to work weekends and holidays

  • Flexible scheduling, including evenings as needed

Position Qualifications

  • Strong verbal and written communication skills

  • Professional demeanor with excellent interpersonal skills

  • Ability to remain composed, attentive, and efficient in a fast-paced environment

  • Strong problem-solving skills and sound judgment

  • High level of organization, accountability, and attention to detail

  • Self-motivated with a positive, service-oriented attitude

  • Well-groomed, polished, and professional appearance

  • Minimum of two years of hospitality, front desk, or upscale customer service experience

Key Responsibilities

  • Welcome residents and visitors warmly and professionally as a Front Desk Receptionist / Concierge

  • Serve as the first point of contact for residents, guests, and vendors

  • Deliver a consistently elevated front desk and concierge experience that reflects the property’s standards

  • Answer phones professionally and relay messages accurately

  • Log, track, and distribute resident packages, including regular inventory checks

  • Assist residents with concierge-style requests such as amenity reservations, local recommendations, transportation coordination, and service arrangements

  • Build and maintain positive working relationships with residents, vendors, and on-site teams

  • Monitor the lobby area and security systems to support a safe and orderly environment

  • Maintain confidentiality and professionalism at all times

  • Support general front desk and concierge operations as needed

Experience Requirements

  • Background in hospitality, residential front desk, concierge, luxury retail, or customer-facing roles

  • Proven ability to deliver exceptional service and handle guest interactions professionally

Stratton Amenities is an equal opportunity employer. We value diversity, inclusion, and mutual respect, and we believe a strong service culture starts with a team that feels supported, valued, and empowered.

Job Tags

Full time, Part time, Local area, Flexible hours, Weekend work, Afternoon shift,

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