Claims agent/adjuster Job at Enbridge, Akron, OH

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  • Enbridge
  • Akron, OH

Job Description

Posting End Date

September 29, 2025

Employee Type

Regular-Full time

Union/Non

This is a non-union position

The Enbridge Legal Department is looking for an experienced individual with, good negotiation skills and excellent communication abilities to handle liability and collection claims for Enbridge. The ideal candidate will be able to work independently in a dynamic environment. This position will report to the Claims Manager located at Enbridge Gas Ohio.

We offer opportunities for career development, growing your knowledge and skills, and an exciting career with competitive benefits and pension package including generous time off.

Apply today to this excellent opportunity on our team! #joinourteam

What You Will Do

  • This role investigates and manages first party property damage claims and other collection claims.
  • Manages general liability claims as the need arises. Prepares reports, gathers and creates sketches, photographs, signed statements, police and fire reports, recorded statements, witness interviews, etc. Uses knowledge of tort laws, regulations, codes, standards, Industry Procedures (SOP's), etc., to analyze third party negligence to determine liability and causes of action up to and including litigation against third parties that damage Company facilities.
  • Testifies in court and other legal proceedings, represents the Company at depositions, arbitrations, mediations and trials.
  • Determines case strategy and acts to identify and locate potential witnesses and exhibits for evidence.
  • Prepares answers to interrogatories and requests for production of documents, etc.
  • Prepares responses to information requests from other departments, legal counsel, insurance carriers, third parties, insurance brokers, vendors, partners, and joint owners. Investigates property losses and coordinates the preparation of insurance claim packages.
  • Negotiates settlements with third parties and/or their attorneys and insurance carriers for matters related to property damage, litigation, third party damages to facilities, etc.
  • Provides training to other Claims and Operations personnel as needed.


Who You Are

  • 3+ years of related experience, with a Bachelor's degree or
  • 5+ years of experience with an Associate's degree or,
  • 7+ years of experience with a High School diploma
  • Experience with collection and/or claims procedures.
  • Knowledge of legal process regarding lawsuits and third-party claims and collections.
  • Valid driver’s license required
  • Strong problem solving, logical reasoning, setting priorities, developing goals, motivating, training and leading employees, analyzing and organizing complex information
  • Knowledge of industry safety codes, regulations and standards preferred but not required
  • Excellent personal computer skills
  • Valid driver’s license required
  • Strong negotiation, written and verbal communication, and interpersonal skills.


Working Conditions

  • Office work environment 95%
  • Some travel required to sites or other offices


Flex Work Arrangements : Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge’s FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, or the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option.

Physical Requirements (Include But Are Not Limited To)

Grasping, kneeling, light – moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, typing, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement and the ability to sit at a computer for long periods of time.

Mental Requirements (Both field & office) include but are not limited to:

Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone.The Manager Enterprise Financial Planning & Analysis leads a team of FP&A professionals focused on annual, quarterly and monthly deliverables related to Enterprise Budgeting, Forecasting and Internal Reporting.

At this time, Enbridge cannot transfer or sponsor a work visa or employment authorization for this position.

This position does not offer relocation assistance.

At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com.

Information For Applicants

  • Applications can be submitted via our online recruiting system only.
  • We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
  • Final candidates for this position may be required to undergo a security screening, including a criminal records check.


To learn more about us, visit


Job Tags

Full time, Temporary work, Work at office, Local area, Immediate start, Work from home, Visa sponsorship, Work visa, Relocation package, Flexible hours,

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